This Is Not a Government Office or Records Custodian. Pasadena Residents Directory is privately operated. It cannot retrieve records, certify copies, verify who lives at an address, or change a government roll. Send those requests to the agency that keeps the record. Call 911 for an emergency. If stalking or harassment is involved, contact local police.
Start With the Right Pasadena Office
The best contact depends on the record and the question. Common starting points in Pasadena are:
- Who owns or lives along a street: see the Pasadena street directory
- Old directory volumes and past residents: see the Pasadena city directory collections
- Finding or checking one person: see the Pasadena resident lookup walkthrough
- The offices behind the rolls: see Pasadena resident records offices
- Records that are not online: start with the Pasadena City Clerk public-records guidance, then submit through the California Public Records Act request channel to the named custodian
Pasadena municipal records: The Pasadena City Clerk's CPRA web form routes requests to departments such as the City Clerk, City Manager, Planning, Police, Library, Public Health, Public Works, and others. A printable request form is also available. The City Service Center can be reached at 626-744-7311, and the form may be faxed to 626-744-4190. For county-held records, use the RR/CC public-records request route and its contact page rather than the city form.
The request form asks for a specific description of up to 2,500 characters and permits one attachment no larger than 3 MB. Choose delivery by US mail, email, in-person pickup, or fax. Submission is free, although applicable records or copy charges may still apply.
Permit and inspection records: The Pasadena Permit Center is at 175 N. Garfield Avenue, Pasadena, CA 91101. Its online permit resources explain the electronic property and inspection tools. Building & Safety is 626-744-7601; the general permit and inspection line is 626-744-4200. Public searches are available through the city's Citizen Self Service search, while applications and transactions may require an account.